Privacy Policy for www.synertial.com

 

Effective date: 22.8.2023

 

At Synertial, we value and prioritise the privacy of our users and visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website www.synertial.com (referred to as the "Website"). By accessing or using the Website, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our Website.

 

Information We Collect

a. Personal Information:

When you visit our Website, we may collect certain personally identifiable information ("Personal Information") that you voluntarily provide to us, such as your name, email address, phone number, and any other information you submit through contact forms or when subscribing to our newsletters.

 

b. Non-Personal Information:

Additionally, we may automatically collect non-personal information, such as your IP address, browser type, device information, and website usage data through cookies, log files, and other tracking technologies. This information is used for analytical purposes to improve our Website's performance and user experience.

 

Use of Information

a. Personal Information:

We may use your Personal Information to respond to your enquiries, provide customer support, send you requested information or newsletters, and keep you informed about updates, products, services, promotions, or changes related to Synertial. We may also use your Personal Information for other legitimate business purposes, but we will always obtain your consent when required by applicable laws.

 

b. Non-Personal Information:

Non-personal information is used for statistical analysis, to track website usage, and for other purposes to improve our Website and better understand user preferences.

 

Cookies and Tracking Technologies

a. Cookies:

We use cookies and similar tracking technologies to enhance your browsing experience on our Website. Cookies are small data files placed on your device when you visit a website. You can manage your cookie preferences through your web browser settings. Please note that blocking or deleting cookies may impact certain features, including the functionality of our Website.

 

b. Third-Party Analytics:

We may use third-party analytics services to collect, monitor, and analyse non-personal information about user interactions with our Website. These analytics providers may use cookies and other tracking technologies to help us understand how users engage with our Website.

 

Data Sharing and Disclosure

a. Third-Party Service Providers:

We may share your Personal Information with third-party service providers who assist us in operating our Website, conducting business, or providing services to you. These service providers are bound by confidentiality agreements and are not allowed to use your Personal Information for any other purposes.

 

b. Legal Compliance and Protection:

We may disclose your Personal Information if required by law, in response to a valid legal request, or to protect the rights, property, or safety of Synertial, our users, or others.

 

Security

We take reasonable precautions to protect your Personal Information from unauthorised access, disclosure, or alteration. However, please note that no data transmission or storage method is 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

 

Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of these external sites before providing any Personal Information.

 

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you are under 13, please do not provide any Personal Information on our Website.

 

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, and any changes will be effective immediately upon posting the updated version on our Website. Your continued use of the Website after any such changes constitutes your acceptance of the modified Privacy Policy.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your Personal Information, please contact us at:

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AIQ Synertial 

Address: 33 Mighell Street, Brighton BN2 0JF

Email: sales@synertial.com

Phone: +44 020 3865 3327